5G 4K MXQ Pro Android TV Box – Ultra HD Streaming Device
High-Speed Connectivity & Pre-Installed Apps for Endless Entertainment
Estimated delivery: - .
5G 4K MXQ Pro Android TV Box – Ultra HD Streaming Device
Product Details
Experience seamless entertainment with the 5G 4K MXQ Pro Android TV Box – Ultra HD Streaming Device. Designed for high-speed streaming and crystal-clear visuals, this advanced Android TV box transforms any screen into a smart entertainment hub. With 5G connectivity, ultra HD 4K resolution, and a user-friendly interface, it delivers a smooth, uninterrupted viewing experience for movies, TV shows, gaming, and more.
Features:
- 5G High-Speed Connectivity
The 5G 4K MXQ Pro Android TV Box – Ultra HD Streaming Device offers ultra-fast wireless speeds, reducing buffering and ensuring seamless streaming, gaming, and browsing. - Ultra HD 4K Resolution
Enjoy breathtaking 4K clarity with vibrant colors and sharp details for an immersive viewing experience like never before. - Android-Powered Smart TV Upgrade
Equipped with an intuitive Android operating system, this TV box allows access to thousands of apps, games, and entertainment options. - Pre-Installed Streaming Apps
Access popular apps like Netflix, YouTube, Google Play, and Kodi 18 for endless entertainment right out of the box. - Smooth Performance with Quad-Core Processor
The powerful 64-bit quad-core CPU ensures quick app loading, smooth navigation, and efficient multitasking.
Specifications:
- Processor: 64-bit Quad-Core CPU
- Operating System: Android 7.1
- Video Decoding: H.265 for smooth 4K streaming
- Connectivity:
- Wi-Fi: 5G high-speed connection
- Ethernet: 10/100M, standard RJ-45
- Bluetooth: Not supported
- Video Output:
- High Definition: Up to 1920x1080 pixels
- Supports: 4K UHD resolution
- Power Supply: DC 5V/2A
- LED Indicator:
- Power On: Blue
- Standby Mode: Red
Perfect For:
✔ Streaming movies & TV shows in stunning 4K
✔ Browsing apps, games, and online content
✔ Enhancing any screen with smart TV functionality
✔ Lag-free gaming and ultra-fast connectivity
Enjoy high-performance entertainment with the 5G 4K MXQ Pro Android TV Box – Ultra HD Streaming Device, the ultimate choice for smooth, high-definition streaming and smart TV capabilities.
Delivery Process
Order Processing & Delivery Schedule
Once you place an order on our website, our team will begin processing it. To help you plan your purchase, please note the following schedule:
Cut Off: 2 PM South African Standard Time
Order Handling Time: 0–2 Days (Monday - Friday)
Transit Time: 3–5 Days (Monday - Friday)
Keeping You Informed
You’ll receive email updates at every stage of the process, ensuring you're always in the loop about your order's status.
Post-Dispatch Communication
Once your order has shipped, we’ll send you a tracking number and a link to track your order in real-time. Our customer service team is available if you need any assistance.
Order Confirmation
After we receive your order and payment, you will receive an Order Confirmation Email with the details of your purchase. Once the order ships, you will receive a Tracking Number and a link to track your package.
Shipping Locations
We only ship within South Africa. Please provide a physical address as we do not accept PO Box addresses for delivery.
Lost Packages
If your package is marked as delivered but you haven't received it, please follow these steps:
- Verify the shipping address to ensure it's correct.
- Check all possible delivery locations at your residence.
- Ask your neighbors or family members if they accepted the package on your behalf.
- Contact the respective courier with the tracking number to follow up.
If your package is officially declared lost, contact us immediately with your order number. We will either reship your order or issue a refund, depending on your preference.
Please Note
Our delivery schedule excludes weekends and public holidays. If there are any unforeseen delays, we will notify you and work to minimize any inconvenience.
Delivery Fee
- 0kg–9.9kg: R79 → Small/individual items
- 10kg–19.9kg: R120 → Medium-sized products (e.g., air fryers, drying racks)
- 20kg–39.9kg: R199 → Large items (e.g., headboards with detachable legs)
- 40kg–59.9kg: R299 → Large items (e.g., headboards with fixed legs)
- 60kg–79.9kg: R399 → Multiple larger items (e.g., bar stools)
- 80kg–99.9kg: R499 → Bulkier items in a single shipment
- 100kg–199.9kg: R599 → Large bulk orders
- 200kg+ : R699 → Very large items or multiple oversized products (e.g., leather couch sets)
Carriers
We work with the following trusted carriers to ensure fast and reliable delivery:
- The Courier Guy
- RAM
- Fastway Couriers South Africa
- Courier It
Contact Details
Prime Picks Trading PTY Ltd (Registration Number - 2024/854884/07)
Address:
50 Constantia Boulevard, Roodepoort, Gauteng 1709, South Africa
Email: sales@prime-picks.co.za
Phone: +27 10 140 0066
Refunds & Returns
Return Notification and Process
To begin the return process for an item purchased from Prime Picks, please contact us at sales@prime-picks.co.za within 7 days of your purchase date. If your return involves a damaged or defective item, we may ask you to provide photographs to help us assess the issue.
Responsibility for Return Costs
Change of Mind: If you decide to return a product simply because you’ve changed your mind, you will be responsible for all return shipping costs.
Faulty or Damaged Items: If the product you received is faulty or damaged, Prime Picks will cover the return shipping costs.
Return Handling
Please do not return items directly to the manufacturer. All returns must first be authorized by Prime Picks. Replacements, refunds, or credits will only be processed once we have inspected the returned item at our warehouse.
Handling/Restocking Fee
For items returned due to a change of mind, a 15% handling/restocking fee will be deducted from your refund.
Damaged or Defective Goods
If you receive an item that is damaged or defective, we will replace it if stock is available. If a replacement is not possible, a full refund will be issued for the affected product.
Conditions for Returns
All returned items must be unused and in their original packaging. We cannot process refunds for products that show signs of use, wear, or any modification.
Shipping Considerations
Please note that delivery times for exchanged products may vary depending on your location. For items valued over R450, we recommend using a trackable shipping service or purchasing shipping insurance. While we do our best, Prime Picks cannot guarantee that we will receive your returned item.
Refund Processing
Refunds, where applicable, will be processed within 72 hours after receiving the returned item.
Order Modifications/Cancellations
We understand that circumstances may change, which is why we offer a 24-hour window for order modifications or cancellations. Simply reach out to us at sales@prime-picks.co.za, and if your order has not entered the fulfillment process, we will accommodate your request without any hassle.
Refunds & Returns
Our dedicated customer service team is here to assist you every step of the way. Whether you have questions about returns, need assistance with an exchange, or want to inquire about your order, you can reach us here:
Email: sales@prime-picks.co.za
Phone Number: +27 10 140 0066
Operating Hours: Monday - Friday, 8:00 AM - 4:30 PM
Contact Details
Prime Picks Trading PTY Ltd (Registration Number - 2024/854884/07)
Address:
50 Constantia Boulevard,
Roodepoort, Gauteng
1709, South Africa
Email: sales@prime-picks.co.za
Phone: +27 10 140 0066